Executive Assistant
About Ferocia
In 2011, we cut our teeth by crafting the first digital platform for Bendigo Bank. Building on that foundation, we later launched Up in 2018—a reimagined banking experience designed to impart financial freedom to a generation.
By 2021, we officially became part of the Bendigo and Adelaide Bank Group, continuing our work on Up and building innovative financial software for everyone.
Sitting firmly in the sweet spot of a small company rhythm with the impact of a major player, we stay dedicated to empowering those who need it most.
As proud members of the Bendigo and Adelaide Bank family, we're committed to being carbon neutral, community-focused, and always upholding the highest standards.
We thrive on people willing to give it a crack, and even if you're unsure on paper if we're a good match, throw your hat in the ring anyway—you might just surprise yourself!
The role
We are looking for two Executive Assistants - one to support our CEO, Xavier Shay, and one to support our Head of Customer Experience, Nektarea Cameron-Smith, and our CTO, Chris Aitchison. We are early in our journey of having EAs support us, so we’re excited for you to show us what we don’t know - but at this stage, we anticipate the role will involve:
- Diary management - using both MS Office and Google Apps suites
- Managing travel arrangements - largely but not exclusively domestic
- Communication with internal and external stakeholders
- Board meeting preparation and logistics
- Building relationships and finding networking opportunities within the EA community in the wider Bendigo Bank group
- Generally ensuring your exec is at the right place, at the right time, with the right information
- Bonus points if you have a great smoothie recipe - we love to start our day off wth one!
You will have the opportunity to make this role your own and define what good looks like. We are looking for someone who has played in this space before, is incredibly confident in their ability to provide support to an executive, and who values the importance of clear and regular communication.
What we are not looking for is:
- Someone to sit at the reception desk - we don’t have one!
- An office manager - we already have a great one
While needs will change according to what’s on the calendar, we anticipate you’ll need to be in our Melbourne CBD office 2-3 days per week on average. For this reason we can only consider candidates who currently reside in Melbourne.
What we’re looking for
- 3+ years of demonstrated experience as an executive assistant, ideally at C-suite level
- Ability to prioritise effectively and manage a calendar accordingly
- You have a keen eye for detail and pick up on the little things
- Superior time management and organisational skills
- Extensive experience with the MS Office suite
- A positive outlook, a great sense of humour, and a strong sense of resilience
About you
- You have a high level of initiative and a bias towards action
- You’re cool and composed under pressure
- High emotional intelligence and able to build rapport with stakeholders at all levels
- You’re impeccable with your word - when you say something will happen, it happens
- Your trustworthiness with confidential information is beyond reproach
Interview process
More details will be provided on application, but all applicants will go through the same stages:
- Intro chat with Toby (Recruiter) - 15 min
- An interview focusing on your skills and past experience, with Meera (acting CTO) and Nektarea (Head of Customer Experience) - 60 min
- An interview focusing on values alignment, with Lauren (Head of People & Culture) and Xavier, our CEO - 30 min
- Reference check
- Offer!
Note: while we will kick off interviews in the next week or two, the successful candidates will not start work until early-mid January 2025.
Working at Ferocia
We have a hybrid work culture where (depending on their role) people can attend the Ferocia office as much or as little as makes sense for them, but we are currently only hiring in Melbourne (or adjacent areas) as we still value physically getting together at least a half-dozen times per year.
We offer:
- A dedicated team of nearly 200 passionate people
- Generous leave and parental policy
- Flexible working schedule
- Great city office and office perks (rooftop, gym and personal trainer, games…)
- Budget for personal development, training, and conferences
- Employee Assistance Program
- Home loan rebates for our loans (conditions apply)
- Ongoing equity grants (conditions apply)
We take diversity and inclusivity seriously, so no matter who you are, who you love, or what you stand for, we just need you to be yourself.
And if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
To Apply
To apply, click here. If the role is still posted, we’re still accepting applications!
Please note: we’ll be getting some well-deserved rest over the Christmas-New Year period, and our office will be closed from December 19 to January 6. If you apply during this time, we’ll respond when we return.
Be safe, be merry, and we'll see you soon. Take it easy on the Ferrero Rochers.
